Dell supportassist get drivers and downloads greyed out

Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by DD Solved. All forum topics Previous Topic Next Topic. Solution 1. Accepted Solutions. I completely uninstalled anything that has "SupportAssist" in its name and re-installed it using SupportAssistInstaller.

When I run it v3. Unfortunately, a BIOS update from v1. Browse Community. SupportAssist for PCs. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by lmacri Solved. SupportAssist 3. Any suggestions on how to fix this would be much appreciated.

ClampcoProducts 2 Bronze. SA, only allows hardware scan to be ran. I am running windows ten 64bit on an Inspiron laptop. Also, all windows updates are up to date. Update: Photo was deleted. Will post it later. All forum topics Previous Topic Next Topic.

Solution 1. Accepted Solutions. In response to DanWentworth. Using SupportAssist, you can find the latest updates for your Dell computer. Do I Need Dell Drivers? Identify your product above in step one.

You can check for updated drivers by running the detect drivers scan. Choose the updates you want to install in step 3. The file will be downloaded after you click Download. Make sure that you save your file to an easy-to-remember location.

Run autoRcd. The driver you need to install can be found by selecting it. Figure 2 Click on Extract to extract the data. Figure 3 Click continue when the extract pop-up appears.

You can access Device Manager by going to the device manager section.